Technical Documentation vs User Documentation

Don’t you know the difference between technical documentation and user documentation? If not, then you’ve opened the right article. Here, I will explain the difference between the two.

What is Technical Documentation?

The technical documentation term refers to different documents which contain product-related data and information that will be helpful for users. Technical documentation contains product definition and specification, quality assurance, manufacturing, description of features and functions, maintenance information, and more.

The goal of technical documentation is to provide enough information for a user to understand the inner and outer dependencies of the product at hand. It also helps users:

Technical documentation is not just manuals, it also includes science papers, research, reports, white papers, case studies and the like. You can find more information on types of technical documentation here: ‘Types of Technical Documents’.

Usually, technical documentation was created in a printed version but nowadays it’s created online as tech writers use HATs for this purpose.

What is User Documentation?

User documentation is created for end-users on using a product. The main goal of user documentation is to assist the end-users by providing them with clear and comprehensible info about the particular product or service.

User documentation comprises:

Tech writers describe the following aspects in user documentation:

Tech writers create technical documentation as well as user documentation.

Conclusion

What are the differences? Here they are:

 

 

 

Source: https://medium.com/@kesiparker/technical-documentation-vs-user-documentation-ff68e7de1985

 

Kesi Parker

WRITTEN BY

Kesi Parker

Job position: Freelance Technical Writer. I use ClickHelp for technical writing.