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Don’t be cruel to your user manuals. Treat them well and your efforts will pay off. Happy customers will be

We hear the term “topic-based authoring” quite a lot. ClickHelp is software for help writers that supports the topic-based approach. But how

You can create a truly awesome user manual. Hundreds of topics that describe every product feature thoroughly. Navigation elements that are conveniently

One of various things technical writers can do is compose questionnaires and write interview questions. Users are the perfect candidates for being

Our previous post was addressed to problems with technical documentation. So, we set up a poll on our Telegram Channel. According to

There are certain issues that are very common for technical documentation teams all over the world. We will not only

Technical documentation is very complicated as it is. Don’t let your readers get lost in it! Give them a helping

Why do we recommend using visual elements in technical documentation? Well, the answer is simple — the human brain is

Sometimes, we get so used to looking at things from a certain perspective that it is getting increasingly harder to