por khassler | Abr 24, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Why is it so important to keep in mind that technical documentation should be compliant with legal requirements? This question is not often discussed but it needs attention. It is a common practice in the world that technical documentation should warn the readers...
por khassler | Abr 23, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Don’t be cruel to your user manuals. Treat them well and your efforts will pay off. Happy customers will be the currency! Not Taking Mobile Readers Into Account The share of mobile traffic for 2019 was more than 50%. That says something. Technical documentation is...
por khassler | Abr 22, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
We hear the term “topic-based authoring” quite a lot. ClickHelp is software for help writers that supports the topic-based approach. But how did it come to be? What makes topic-based authoring superior in modern techcomm? And, finally, how is it different from modular...
por khassler | Abr 21, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
You can create a truly awesome user manual. Hundreds of topics that describe every product feature thoroughly. Navigation elements that are conveniently located throughout the documentation. Your readability score is high. You’ve configured styles and scripts in your...
por khassler | Abr 20, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
One of various things technical writers can do is compose questionnaires and write interview questions. Users are the perfect candidates for being interviewed! Goals of these interviews can vary, we will talk about that in a moment. For now, we would like to point out...
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