por khassler | May 26, 2020 | BlogHassler.ec, ClickHelp, Medical, Medium, Productividad, Technical Writer
If you think of it, dozens or even hundreds of criteria can be used to determine the quality of technical documentation. This blog is actually more than us listing some criteria, this is an exhaustive guide you can follow to find areas of improvement. We will look at...
por khassler | May 24, 2020 | BlogHassler.ec, ClickHelp, Design, Medium, Productividad, Technical Writer
Like any other document, the design of your knowledge base is incredibly important. Customers want answers to their questions quickly, and your task is not only to write clear content for your knowledge base but also to design it thoroughly. Here, I gathered some tips...
por khassler | May 23, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
A multi-version manual is created for different versions of your software. The main specific of a multi-version manual is that you don’t update the previous version of your manual but you create a new one. In this post, I want to tell you about how you can create a...
por khassler | May 22, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
There are not many free technical writing ebooks on the Internet that cover a wide range of questions. Nowadays, technical writing is a complex phenomenon, it implies not only writing itself but also SEO optimization, using different metrics to improve the content,...
por khassler | May 21, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Season of Docs brings technical writers and open source projects together for a few months to work on open source documentation. 2019 was the first year of Season of Docs, bringing together open source organizations and technical writers to create 44 successful...
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