por khassler | May 29, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Are you currently writing help topics from home? The chances are high that you are. Fortunately, technical writers seem to be less affected by all the wfh stuff since online help authoring tools allow working on user manuals from any place with the internet...
por khassler | May 28, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
‘Who owns the information, he owns the world’ is a famous quote that has never been more accurate than now. Humanity depends on data. And, the questions of how and where to store it and who to trust are the burning ones. Losing important data is the worst that can...
por khassler | May 27, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Companies all over the globe are sending employees to work from home. Even when this wasn’t an option before. This is an unexpected turn of events for many businesses. But, also, we are now more prepared for remote working than ever before, thanks to SaaS. SaaS means...
por khassler | May 26, 2020 | BlogHassler.ec, ClickHelp, Medical, Medium, Productividad, Technical Writer
If you think of it, dozens or even hundreds of criteria can be used to determine the quality of technical documentation. This blog is actually more than us listing some criteria, this is an exhaustive guide you can follow to find areas of improvement. We will look at...
por khassler | May 24, 2020 | BlogHassler.ec, ClickHelp, Design, Medium, Productividad, Technical Writer
Like any other document, the design of your knowledge base is incredibly important. Customers want answers to their questions quickly, and your task is not only to write clear content for your knowledge base but also to design it thoroughly. Here, I gathered some tips...
por khassler | May 23, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
A multi-version manual is created for different versions of your software. The main specific of a multi-version manual is that you don’t update the previous version of your manual but you create a new one. In this post, I want to tell you about how you can create a...
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