Topic-based Authoring vs. Modular Authoring
We hear the term “topic-based authoring” quite a lot. ClickHelp is software for help writers that supports the topic-based approach. But how […]
ClickHelp
ClickHelp Features — Global Find and Replace
You can create a truly awesome user manual. Hundreds of topics that describe every product feature thoroughly. Navigation elements that are conveniently
How to Conduct User Interviews
One of various things technical writers can do is compose questionnaires and write interview questions. Users are the perfect candidates for being
Nobody Reads My User Manuals
Our previous post was addressed to problems with technical documentation. So, we set up a poll on our Telegram Channel. According to
Problems with Technical Documentation
There are certain issues that are very common for technical documentation teams all over the world. We will not only
Navigation in User Manuals
Technical documentation is very complicated as it is. Don’t let your readers get lost in it! Give them a helping
Data Visualization in Technical Writing
Why do we recommend using visual elements in technical documentation? Well, the answer is simple — the human brain is
How People Actually Read Documentation
Sometimes, we get so used to looking at things from a certain perspective that it is getting increasingly harder to
2020 Virtual Conferences
Because of the quarantine regime, many conferences were canceled but some of them will be virtual. It’s convenient since if
5C’s of Technical Writing
Here is a little article on important rules — 5C’s that you should follow to improve your writing: Clarity.Clear informationspeeds