por khassler | Nov 25, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
Does authoring help topics make you an author? We believe it does. And although maybe everything you are creating along the lines of technical documentation becomes the property of the company you are working for, it is more about how you are perceiving yourself. The...
por khassler | Nov 24, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
You will certainly meet people in this world who say things like ‘I don’t care how this user manual looks as long as it is well-written and contains answers to my questions.’ It is great to know that some people are this practical and able to look past the visual side...
por khassler | Nov 23, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
When a customer opens a user manual, the idea that the text is lying or it is trying to manipulate them will hardly ever cross their mind. Who would want to lie in technical documentation and why? The grim statement proclaiming that everybody lies proves to be true...
por khassler | Nov 22, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
While technical documentation is mostly associated with text, it is much more than this. Without visual content technical texts are boring and hard to comprehend. Using diagrams in help topics is a great way to improve your content. However, you need to remember that...
por khassler | Nov 21, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
People like to think that they got rid of Waterfall for good, while in reality, many companies are still performing somewhere in between Waterfall and Agile. Nevertheless, even if you feel like you can’t call what your company is doing pure Agile, you need to be...
por khassler | Nov 20, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
In continuous integration, software developers submit code to a shared repository several times a day. The main idea behind it is catching issues at the earliest stages and fixing them. And, in theory, you can have new releases daily. This approach was introduced in...
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