How Continuous Integration Influences Help Authoring
In continuous integration, software developers submit code to a shared repository several times a day. The main idea behind it […]
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Frequently Asked Questions About ClickHelp
ClickHelp has grown a lot for the past few years in terms of clients and feature-wise. If you think about
Tech Depth vs Writing Depth
Reality pushes us towards the biggest dilemma of technical writing once again — writing expertise vs. technical expertise. Many employers decide this
How to Create FAQ and Knowledge Base in ClickHelp
In this blog, we are mostly talking about classic user manuals and use those as a general example. Today we
How to Create CHM Help Files
The format was designed by Microsoft. CHM is really known as Microsoft Compiled HTML Help. The .chm files are ‘help’
How to Up the Drama in Your Technical Documentation
People come to technical writing from various fields and backgrounds. Quite often these people can be connected with other forms of writing.
Using Checklists in Technical Writing
Ifwe look up the word ‘checklist’ in a dictionary, we will find something like ‘a to-do list’. So, the first
Checklists in Technical Writing
Researchers say that Scotland post-surgical deaths drop by a third. A study indicated a 37% decrease since 2008 thanks to
10 Things You Should Know About Your Users
Know your users is a fundamental product design rule. While it’s impossible to summarize all the information about users in a
Top Technical Writing Tools
Technical writers use a lot of supplementary tools, not just technical writing software. Some of those are complex and expensive,