por khassler | Jul 6, 2019 | BlogHassler.ec, ClickHelp, Medium, TeamWork, Technical Writer
We get used to certain things to the point where we can’t tell whether they are good or bad. It can be hard to evaluate a help authoring tool you have been using for a while as you have gotten accustomed to its features and know the workarounds for when things go...
por khassler | Jul 5, 2019 | BlogHassler.ec, ClickHelp, Medium, TeamWork, Technical Writer
Technical writers are no strangers to user experience struggles. Moreover, there’s a separate position in many companies for so-called UX writers. They focus on communication with clients through written content and creating the best user experience. We also look...
por khassler | Jul 4, 2019 | BlogHassler.ec, ClickHelp, Medium, TeamWork, Technical Writer
Technical writing software needs to be able to address many things. Help authoring processes are complex and unique for every company, so HATs have to be universal. One of the serious issues for help authoring tools is dealing with different languages. This problem...
por khassler | Jul 3, 2019 | BlogHassler.ec, ClickHelp, Medium, TeamWork, Technical Writer
On this blog, we are talking a lot about technical writing, all aspects of it: tech writing skills, techcomm career paths, salaries of technical writers, types of technical documentation, what it takes to deliver good user manuals, etc. And, all this is interesting as...
por khassler | Jul 2, 2019 | ClickHelp, Medium, TeamWork, Technical Writer
Single sign-on is a buzzword, and it has been in the computer-based industries for a while now. But, what is the exact mechanism behind single sign-on? Why do we trust it so much? There are a lot of questions around this topic, and this is completely...
por khassler | Jun 5, 2019 | BlogHassler.ec, ClickHelp, Design, Medium, TeamWork, Technical Writer
Documentation branding — a lot of people are doing it, but few know why it is such a necessity. In this post, we will touch upon the main goals of documentation branding and also equip you with the right tool to style your docs in an efficient manner. Why Branding...
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