por khassler | Nov 23, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
When a customer opens a user manual, the idea that the text is lying or it is trying to manipulate them will hardly ever cross their mind. Who would want to lie in technical documentation and why? The grim statement proclaiming that everybody lies proves to be true...
por khassler | Nov 22, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
While technical documentation is mostly associated with text, it is much more than this. Without visual content technical texts are boring and hard to comprehend. Using diagrams in help topics is a great way to improve your content. However, you need to remember that...
por khassler | Nov 20, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
In continuous integration, software developers submit code to a shared repository several times a day. The main idea behind it is catching issues at the earliest stages and fixing them. And, in theory, you can have new releases daily. This approach was introduced in...
por khassler | Nov 19, 2019 | BlogHassler.ec, ClickHelp, Medium, Productividad, Programación, Technical Writer
ClickHelp has grown a lot for the past few years in terms of clients and feature-wise. If you think about it, these two facts are connected. Listening to our clients and fine-tuning our development road map based on the feedback is how we prefer to move forward....
por khassler | Nov 18, 2019 | BlogHassler.ec, ClickHelp, Medium, Programación, Technical Writer
Modern businesses love everything seamless. Like, Continuous Integration is a new go-to for software engineers. The underlying principle is sharing code as often as possible, ideally, several times a day. This means new releases become more frequent than ever and...
por khassler | Nov 17, 2019 | BlogHassler.ec, ClickHelp, Medium, Programación, Technical Writer
Having the same role for a long time, doing similar routine tasks can make you feel stuck. When you have pretty much figured what you do, the question of what you should do to become better at it arises. Easy to Learn Hard to Master This title speaks volumes. It’s...
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