por khassler | May 28, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
‘Who owns the information, he owns the world’ is a famous quote that has never been more accurate than now. Humanity depends on data. And, the questions of how and where to store it and who to trust are the burning ones. Losing important data is the worst that can...
por khassler | May 27, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Companies all over the globe are sending employees to work from home. Even when this wasn’t an option before. This is an unexpected turn of events for many businesses. But, also, we are now more prepared for remote working than ever before, thanks to SaaS. SaaS means...
por khassler | May 26, 2020 | BlogHassler.ec, ClickHelp, Medical, Medium, Productividad, Technical Writer
If you think of it, dozens or even hundreds of criteria can be used to determine the quality of technical documentation. This blog is actually more than us listing some criteria, this is an exhaustive guide you can follow to find areas of improvement. We will look at...
por khassler | Abr 23, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
Don’t be cruel to your user manuals. Treat them well and your efforts will pay off. Happy customers will be the currency! Not Taking Mobile Readers Into Account The share of mobile traffic for 2019 was more than 50%. That says something. Technical documentation is...
por khassler | Abr 22, 2020 | BlogHassler.ec, ClickHelp, Medium, Productividad, Technical Writer
We hear the term “topic-based authoring” quite a lot. ClickHelp is software for help writers that supports the topic-based approach. But how did it come to be? What makes topic-based authoring superior in modern techcomm? And, finally, how is it different from modular...
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